Privacy Policy

1. Data Controller

e-Konnect is the data controller for personal data collected through e-konnect.com and associated services. For any data-related inquiries: support@e-konnect.com.

2. Data Collected

• Identity data: name, email address
• Billing data: postal address, payment information (via our secure payment provider)
• Connection data: IP address, access logs, browser type
• Usage data: subscribed services, order history, support tickets

3. Purposes

• Account management and service delivery
• Billing and payment tracking
• Technical support and customer service
• Account communications (renewal notifications, security alerts)
• Service improvement and fraud detection

4. Legal Basis

• Contract performance: to provide ordered services
• Consent: for marketing communications (if applicable)
• Legitimate interest: for security and fraud prevention

5. Data Retention

Your data is retained for the duration of your contractual relationship with e-Konnect, then archived for 5 years for accounting and legal purposes. Connection logs are retained for 12 months.

6. Data Sharing

Your data is not sold to third parties. It may be shared with:

• Payment providers (Stripe, PayPal) for secure transaction processing
• Technical subcontractors for service delivery
• Competent authorities when legally required

7. International Transfers

e-Konnect is registered in the United States (Delaware). Your data may be processed outside your country of residence under appropriate safeguards (standard contractual clauses, etc.).

8. Your Rights

• Access: obtain a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data (subject to legal obligations)
• Portability: receive your data in a structured format
• Objection: object to certain processing activities

To exercise your rights: support@e-konnect.com.

9. Data Security

e-Konnect implements appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest (AES-256).

10. Cookies

Learn more in our Cookie Policy.

11. Changes

e-Konnect reserves the right to modify this policy at any time. Significant changes will be notified by email or via a site notification.